Terms and conditions

Terms and Conditions for Booking with Roving Beast Safaris

1. Introduction

These Terms and Conditions govern the booking and participation in tours and safaris with Roving Beast Safaris. By booking a tour or safari with us, you agree to these terms. Please read them carefully before making a reservation.

2. Booking and Payment

2.1 Reservation Process

  • A booking is confirmed once we receive a completed booking form and the required deposit.
  • The remaining balance must be paid at least [number] days prior to the start of the tour/safari.
  • If a booking is made within 30 days of the departure date, full payment is required at the time of booking.

2.2 Payment Methods

  • We accept payments via bank transfer, credit card, or any other method specified at the time of booking.
  • Payments can be made upon agreed currency .

2.3 Deposit

  • A non-refundable deposit of 50% is required to confirm your booking. The deposit is part of the total cost and will be deducted from the final balance.

3. Cancellations and Refunds

3.1 Cancellation by Client

  • If you wish to cancel your booking, you must notify us in writing.
  • The following cancellation fees apply:
    • More than 15 days before departure: 100% of the total cost.
    • 30 days before departure: 50% of the total cost.
    • Less than 60 days before departure: 30% of the total cost.

3.2 Cancellation by Roving Beast Sfaris

  • We reserve the right to cancel any tour/safari for reasons such as unforeseen circumstances, natural disasters, or insufficient bookings. In such cases, you will receive a full refund or the option to transfer to another tour/safari.

3.3 Refunds

  • Refunds will be processed within 30 days of the cancellation. The refund amount will be based on the cancellation policy outlined above.

4. Travel Insurance

  • It is mandatory for all clients to have comprehensive travel insurance that covers medical expenses, trip cancellation, lost luggage, and other potential risks. Proof of insurance may be required before the tour/safari begins.

5. Health and Fitness

  • It is the client’s responsibility to ensure they are in good health and physically fit to participate in the tour/safari.
  • Any medical conditions or dietary requirements must be disclosed at the time of booking.

6. Passport, Visa, and Health Requirements

  • It is the client’s responsibility to ensure that they have a valid passport, visa, and any necessary vaccinations or medications for travel to Tanzania.
  • Roving Beast Safaris is not responsible for any issues related to passport validity, visa denials, or health-related travel restrictions.

7. Responsibility and Liability

  • Roving Beast Safaris acts only as an agent for the clients in making arrangements for transportation, accommodation, and other services. We are not liable for any injury, loss, damage, or delay caused by events beyond our control, including but not limited to acts of nature, strikes, or government restrictions.

8. Changes to Itinerary

  • We reserve the right to make changes to the itinerary due to unforeseen circumstances, such as weather conditions, road closures, or other safety concerns. Any changes will be communicated to the client as soon as possible.

9. Behavior and Conduct

  • Clients are expected to conduct themselves in a respectful and responsible manner during the tour/safari. Roving Beast Safaris reserves the right to remove any client from the tour/safari for disruptive or dangerous behavior without refund.

10. Complaints and Disputes

  • Any complaints should be communicated to the tour guide or a representative of Roving Beast Safaris as soon as possible so that we can address them promptly.
  • If a complaint cannot be resolved on the spot, it should be submitted in writing within 10 days of the end of the tour/safari.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Tanzania. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Tanzania.

12. Acceptance of Terms

  • By booking a tour/safari with Roving Beast Safaris, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any questions or clarifications regarding these Terms and Conditions, please contact us.

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